Terms and Conditions

By booking a session, class, or package, you agree to the following terms and conditions:

1. Bookings and Payment

• All sessions and packages must be booked in advance through the booking system.
  
  

• Payment is required at the time of booking to secure your place.
  
  

2. Cancellations and Rescheduling

• You may cancel or reschedule your session up to 12 hours before the start time without charge.
  
  

• Cancellations made less than 12 hours in advance will be charged in full.
  
  

• Group classes are non-refundable once booked, but you may transfer your spot to another available class if notice is given at least 12 hours ahead.
  
  

3. Packages

• 3-session packs must be used within 8 weeks of purchase.
  
  

• 10-session packs must be used within 16 weeks of purchase.
  
  

• Packages are non-refundable..
  
  

4. Health and Safety

Health and Safety Notes – Scar and Massage Sessions

To ensure your safety and the effectiveness of your treatment, please observe the following:

1. Healing Tissue:
   
   

   • Scar massage cannot be performed on areas with stitches, staples, open wounds, or scabs.
     
     

   • Massage can be applied to other parts of the body that are not in a healing state to support relaxation and reduce stress.
     
     

2. Vaccinations:
   
   

   • Do not receive a scar/massage session within 48 hours of vaccination.
     
     

3. Illness:
   
   

   • No massage if you have a fever, cold, or flu or if you have had a fever in the last 24 hours.
     
     

4. Recent Injury or Surgery:
   
   

   • Do not have a massage within 48 hours of a fall, accident, or surgical procedure.
     
     

   • Doctor approval is required before resuming massage after surgery or trauma.
     
     

5. Medical Conditions:
   
   

   • Massage is not permitted if you are currently under physician care for cancer unless you provide a letter of approval from your doctor.
     
     

By booking a session, you confirm that you meet these safety requirements. These guidelines are in place to protect your health and ensure the best possible results from your treatment.

• By booking, you confirm that you are fit to participate in yoga and breath practices.
  
  

• Please consult your doctor before starting if you are recovering from surgery, illness, or injury.
  
  

• You agree to take responsibility for your own health and wellbeing during the session, moving at your own pace and within your limits.
  
  

5. Online Sessions

• Please ensure you have a stable internet connection, enough space to move safely, and any props you may need (mat, cushion, strap).
  
  

• I cannot be held responsible for technical issues on your side during an online session.
  
  

6. Discounts

• Blue Light and Veteran discounts apply to individual sessions and packages. Proof of eligibility may be requested.
  
  

7. Refunds

• Refunds are only offered in exceptional circumstances and at the discretion of the instructor, Kara Frenehard.
  
  

 Note: These terms are in place to create clarity, fairness, and a supportive environment for everyone. Thank you for respecting them.