Integrated Scar Recovery - Privacy Policy

Last Updated: September 2026

At Integrated Scar Recovery, accessible from karafrenehard.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal data we collect, how we use it, and how we keep your information legally secure.

1. Information We Collect

When you interact with our website, book a free discovery call, or sign up for our communication channels, you may be asked to provide personal information. This includes:

Identity Data: Your name and contact preferences.
Contact Data: Your email address and phone number.
Voluntary Health Data: Any brief details regarding your injury history, recovery goals, or scar concerns that you choose to securely share with us prior to or during a discovery consultation.

2. How We Use Your Data

We use the information we collect in the following compliant ways:

To schedule, manage, and conduct your requested Free Discovery Call.
To deliver information, rehabilitation updates, or newsletter communications via our email provider, MailerLite (only if you have explicitly opted in).
To maintain the security, safety, and proper functionality of our website.
To comply with any necessary legal or clinical practitioner obligations.

3. Data Storage, Security, and Third-Party Sharing

We value your trust and implement strict technical measures to protect your personal information.

No Selling of Data: We do not sell, rent, or trade your personal data to any third-party marketing companies under any circumstances.
Trusted Processors: Your data is only processed by secure, GDPR-compliant third-party tools essential to running our practice (such as MailerLite for email forms or secure calendar scheduling software).
Data Retention: We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or clinical record-keeping requirements.

4. Your Data Protection Rights (GDPR & UK DPA)

Under data protection laws, you possess comprehensive rights regarding your personal information. You have the right to:

Access: Request copies of the personal data we hold about you.
Rectification: Request that we correct any information you believe is inaccurate.
Erasure (The Right to be Forgotten): Request that we completely erase your personal data from our systems.
Withdraw Consent: Unsubscribe from our email newsletters or marketing at any moment by clicking the "Unsubscribe" link at the bottom of any MailerLite email.

5. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or want your information removed, please contact Kara Frenehard directly via our website contact channel.